REGISTRATION - CHILDREN’S CENTRES
REGISTRATION AND ORIENTATION PROCEDURE
We request that you visit the centre prior to enrollment in order to meet with the Program Coordinator, review your registration forms and observe the program. Your child should accompany you to familiarize him or her with the staff and the surroundings. The full registration package must be completed prior to your child participating in the program.
PLEASE NOTE: All forms must be fully completed prior to your child’s start date.
Parent / Guardian #1 on the registration form is the designated parent / guardian who will receive all written correspondence. This parent will also be issued the annual income tax receipt by the end of February. Should you request a duplicate income tax receipt beyond the past calendar year, there will be a fee charged.
Payment arrangements for the school year must accompany the registration package in order to process your child’s enrollment.
DETERMINING OUR FEES
As a non-profit organization, fees are set at an amount that will cover the operating costs of the program.
Payment for your child’s enrollment is due in advance of care.
1.A completed Pre-Authorized Debit (P.A.D.) form is required at the time of registration. Automatic withdrawals for your child’s monthly child care fees will be processed the first business day of each month
Feel free to contact your Accounts Coordinator by the P.A.D. cancellation date shown on the last page of the Year at a Glance calendar, should you anticipate an issue with your payment. There will be a service fee for returned Pre-Authorized Debit.
If Pre-Authorized Debit is not possible, a series of post-dated cheques must be submitted prior to your child’s start date. Cheques are to be dated for the first of each month. There will be a service fee charged for each cheque that is not cleared through the bank. Payment to replace returned items is required immediately by cash, certified cheque or money order.
Payment is required for all statutory holidays, as well as for all days your child is scheduled to be in care, regardless of illness or absence (please refer to the “Vacation” section for exceptions).
Services may be terminated by the Centre if policies are not followed, fees are not paid, or if the program is unsuitable for your child.
WITHDRAWAL FROM THE PROGRAM
We require that you notify the Program Coordinator in writing, two weeks prior to withdrawing your child from the program. A refund will be issued for any resulting overpayment, provided the required two weeks’ notice is given. In lieu of notice, two weeks fees will be required.
A space cannot be guaranteed if you wish to temporarily withdraw your child. In the event of a temporary withdrawal, your child’s name will be placed on the waiting list.
For parents enrolled for Pre-Authorized Debit, notice of your child’s withdrawal must be received by the 15th of the month to ensure cancellation of your next scheduled automatic withdrawal.
CHILD CARE FEE SUBSIDY
If you are receiving child care fee subsidy, assistance will continue based on approval from your subsidy provider (City of London). You must notify your subsidy provider:
- To arrange approval if your child will be absent five (5) or more consecutive days (ie: illness or vacation)
- To arrange approval for consistent absent days (ie: every Friday)
- To arrange approval for a change in your child’s enrollment, transfer to another program or care provider
- When you withdraw your child from care
- If there are changes to your address, phone number or employment information
Note: If you do not receive prior approval for any of the above situations, subsidy will not pay for these absent days or changes, and you will be responsible for paying all full fees to London Children’s Connection directly. Refer to the information sheet that you received from your subsidy provider for further details.
Siblings do not automatically receive child care fee subsidy. If your Program Coordinator has contacted you to confirm your request for sibling care, you should contact you subsidy provider, who will confirm eligibility. Your Program Coordinator will be notified by your subsidy provider regarding your eligibility.
Interested in Child Care Fee Subsidy?
Application forms are available from your Program Coordinator or by contacting the City of London at (519) 661-4834. Forms are also available on the City of London website at www.london.ca/childcare.
London Children’s Connection supports the utilization of London’s centralized on-line child care waitlist (oneHSN). To provide families with quick, easy access to the oneHSN waitlist, LCC provides a direct link on our website. If parents require support to help them navigate through the waitlist site, LCC staff are available to assist you by contacting us at (519) 471-4300.
When registering children in our programs, we first look to meet the needs of the families currently registered (transfers between LCC programs, siblings, and/or moving children from one age group to another).
Once parents have completed the on-line waitlist, Program Coordinators are notified of the request by e-mail. Program Coordinators review the oneHSN waitlist regularly and as opportunities to fulfill new applicants needs become available, families are contacted in order of application submission date and the ability to meet requested child care needs. Parents are welcome to call if they have questions, or to enquire about their status on the waitlist. Confidentiality is maintained at all times.
Ministry of Education Information on Child Care: www.edu.gov.on.ca/childcare/
How Does Learning Happen? Document: www.edu.gov.on.ca/childcare/HowLearningHappens.pdf
Middlesex-London Health Unit: www.healthunit.com
Health Canada: www.hc-sc.gc.ca/fn-an/index-eng.php
CHILDREN’S CENTRES PROGRAM FEES for 2017-2018
(Pond Mills Children’s Centre only)